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Holiday Shipping

2021, as you're well aware, has been a little crazy. Like you, we're doing our very best.

Two factors that you must take into account when ordering from us:

  • Supply chain issues mean that sometimes a product will unexpectedly be out of stock. If that happens to your order, we will let you know right away.
  • Shipping carriers (USPS, FedEx, and UPS) are all doing well in general but can have unexpected delays. We have no control over that!

To that end we aim for delivery by Christmas for orders placed by 5pm PST Thursday, December 9th, delivered in the continental USA. (Normally we would "guarantee" Christmas delivery, but see the two bullet points above.)

While we're working hard to make sure those orders get delivered on time, even after December 7th we'll still be working on all new orders to try to get it to you by Christmas. If you place an order between December 7th and 14th, there's a chance it will be delivered before Christmas. We just can't guarantee those ones for sure. We'll do our best, though!

Anything after that is probably not going to arrive before the holiday, but you never know. Again, we're trying to fill all orders as quickly as possible!

What to do if it doesn't arrive in time...

Custom orders just take time. But they're worth it! If your gift isn't able to arrive by Christmas, we think it's still worth giving.

We always suggest that you print out a photo or screenshot of the product from our store, then stick it into a holiday card along with a small gift certificate for coffee or donuts or a cutesy gift like ugly Christmas socks or a DIY gift basket of hot chocolate supplies.

In your card, let the recipient know that their gift is being custom made just for them and will be arriving soon - so the holiday cheer will continue even after Christmas day!

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